The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Bar/ Lounge area
Business
Business center
Fax/Photocopying
Room features
Air conditioning
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
iPad
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
25 Bencoolen Street,
Singapore,
Singapore,
Map view
street view
25 Bencoolen Street,
Singapore,
Singapore,
City landmarks
Garden
Gardens by the Bay
1.5
mi
Mall
Suntec City
3700 ft
10 Bayfront Ave
Marina Bay Sands Singapore
1.3
mi
30 Raffles Avenue
Singapore Flyer
1.2
mi
Gallery
National Museum of Singapore
4500 ft
Mosque
Masjid Sultan
4700 ft
Shopping Area
Clarke Quay
4700 ft
Mall
Bugis Street
2800 ft
Fountains
Fountain of Wealth
5100 ft
Museums
Asian Civilisations Museum
1.0
mi
Art object
Merlion
1.2
mi
Museums
Peranakan Museum
2100 ft
Church
St Andrew's Cathedral
3500 ft
Mall
Esplanade
4600 ft
Museums
Singapore Philatelic Museum
2500 ft
Museums
Malay Heritage Centre
1.0
mi
Mall
Funan Digitalife Mall
3700 ft
Casinos
Marina Bay Sands Skypark
1.2
mi
Monuments and Landmarks
Civilian War Memorial
3200 ft
1 Fullerton Road One Fullerton Merlion Park
Merlion Park
1.1
mi
Museums
ArtScience Museum
1.4
mi
9 Empress Place Victoria Theatre Victoria Theatre and Concert Hall
Statue of Sir Stamford Raffles
3800 ft
2 Cox Terrace Fort Canning Park
Battlebox
2500 ft
Events
Indian Heritage Centre
3600 ft
Nearby
Museums
National Gallery Singapore
900 ft
Parks
Fort Canning Park
1700 ft
Museums
Singapore Art Museum
900 ft
178 Waterloo Street Kwan im Temple
Kwan Im Thong Hood Cho Temple
1600 ft
30 Victoria Street Chijmes
Chijmes
1600 ft
Gallery
The Cathay
1200 ft
Restaurants
Club Baja
600 ft
Rendezvous Hotel 9 Bras Basah Rd
Idle At Prinsep
800 ft
50 Prinsep Street Prinsep Place 01-01
The Tea Party
500 ft
90 Stamford Road Floor 01 Singapore Management University 75 Singapore Management University
M seven cafe
1400 ft
1 Selegie Road #01-12 Pomo Pomo Mall
Loaves Me
1000 ft
70 Stamford Road Singapore Management University
Victor's Kitchen
400 ft
91 Bencoolen Street Sunshine Plaza Sunshine Plaza
Boyle's Coffee & Love Bites
1000 ft
70 Stamford Road Li Ka Shing Library #01-22A Singapore Management University
Soi 55
1100 ft
2 Handy Road The Cathay
Thai Gold Food
1100 ft
91 Bencoolen Street Sunshine Plaza #01-14 Sunshine Plaza
Merely Ice Cream
400 ft
91 Bencoolen Street Sunshine Plaza #01-13
Parklane Zha Yun Tun Mee House
1100 ft
91 Bencoolen Street Sunshine Plaza #01-53 Sunshine Plaza
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Decent Room Amenities
Room Walls
Service Skills
7.4/10
Very good
Rooms
7.4
Location
8.9
Service
6.9
Dining
6.7
Guest reviews
7.4/10
based on 11 reviews
3.5/5
based on 610 reviews
7.9
7.9/10 based on 1983 reviews
#158 of 375 hotels in Singapore based on Tripadvisor
David
United Kingdom,
February
2024
7.8/10
The hotel is conveniently located right beside Bencoolen MRT station, making it an ideal spot for easy transportation around the city. The rooms are well-maintained and spacious, offering a pleasant stay. However, the dining options are limited, and the service could use improvements in customer relations. The price is reasonable considering the prime location.
Rooms
8.0
The room was cleaned with fresh water left out of the fridge, had a bathtub, basic supplies, and a large bed.
Service
7.0
While the service was good overall, there is room for improvement in customer service skills.
Location
9.0
The hotel is very near Bencoolen MRT station, providing convenient access to various attractions and connecting to Changi Airport.
Dining
7.0
The dining options are not extensive, but the Sicilian pastries served are a delightful treat.
Facilities
8.0
The hotel offers standard facilities such as room service, dry cleaning, laundry, and tours/ticket assistance.
Ian
United Kingdom,
January
2024
7.4/10
The hotel is superbly located right opposite Bencoolen MRT station, making it highly convenient for exploring the City Hall area and attractions. The rooms are well-lit, equipped with basic essentials, and meticulously cleaned, providing a comfortable stay overall. However, the dining options could be more varied, catering mainly to local tastes. The service is friendly but would benefit from improvement in customer service skills. Value for money is reasonable given the prime location.
Rooms
8.0
The rooms are well-lit, cleaned, and come with basic necessities for a comfortable stay.
Service
7.0
The staff is friendly but could improve in customer service skills.
Location
9.0
The hotel's location right opposite Bencoolen MRT station is extremely convenient for exploring the town and nearby attractions.
Dining
6.0
The dining options, though limited, serve local dishes well suited for those with a taste for local cuisine.
Facilities
7.0
Basic facilities are provided, ensuring a comfortable stay for guests.
J.
United Kingdom,
January
2024
7.8/10
The hotel is conveniently located in front of Bencoolen station, making it a great spot to stay. The rooms are cozy and clean, but unfortunately, some don't have a view from the window. The service was decent, but there is room for improvement in customer service skills. The dining options could use more variety, although the fresh coffee was a nice touch. Overall, a good value for the money.
Rooms
8.0
The rooms are cozy and clean, but some lack a view from the window.
Service
7.0
The service was decent with room for improvement in customer service.
Location
9.0
Conveniently located in front of Bencoolen station.
Dining
7.0
The dining options could use more variety, but the fresh coffee was a nice touch.
Facilities
8.0
The hotel offers the essential facilities for a comfortable stay.
Kirk
United States of America,
December
2023
7.4/10
I absolutely loved my stay at this hotel! The location is superb, right next to the Bencoolen MTR station and in the central City Hall area, making it so convenient to explore. The rooms were decently comfortable with good lighting and air conditioning, but the walls could do with a bit of sprucing up. The service was friendly and helpful, though there's room for improvement in customer service skills. The dining options were okay but could have offered more variety. Overall, a good value for the money.
Rooms
7.0
The rooms were comfortable, well-lit, and equipped with air conditioning. However, the walls could use some enhancement.
Service
6.0
The service was friendly and accommodating, but there is room for improvement in customer service skills.
Location
9.0
The hotel's location is unbeatable, situated right beside the Bencoolen MTR station and with easy access to food outlets and attractions.
Dining
7.0
The dining experience was satisfactory, but I wish there were more options available to cater to different tastes.
Facilities
8.0
The hotel offers basic facilities, suitable for a comfortable stay.
Convenient Location
Room Walls
Simon
United Kingdom,
November
2023
7.4/10
The hotel is conveniently located right in front of Bencoolen MRT station, making it easy to get around the city. The rooms have basic facilities but come without milk and with questionable decor. Despite the unpresentable walls, the hotel offers good service, though there is room for improvement in customer care. The dining options are limited but included in the price, serving decent Colombian coffee. Overall, great for those who value practicality and location.
Rooms
6.0
The rooms are equipped with basic facilities and have questionable decor.
Service
7.0
The service is good, but could be enhanced with better customer service.
Location
9.0
The hotel is conveniently located in front of Bencoolen MRT station, providing easy access to transportation.
Dining
7.0
The dining options are limited but included in the price, serving decent Colombian coffee.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
Richard
United Kingdom,
November
2023
7.8/10
The hotel is conveniently located right next to Bencoolen MRT station, offering easy access to transportation. The rooms overlook the rear carpark but feature a large bed and basic amenities. The service, although friendly, could use improvement in customer skills. The dining options may not cater to all tastes, and the Welsh pastry is a highlight.
Rooms
8.0
The rooms are comfortable and come with basic facilities.
Service
7.0
The service is friendly but could benefit from enhanced customer skills.
Location
9.0
The hotel is conveniently located right next to Bencoolen MRT station.
Dining
7.0
The dining options may not suit everyone, but the Welsh pastry is a standout.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Paul
United States of America,
September
2023
7.8/10
The hotel's location is superb, right in the heart of Singapore and extremely close to the Bencoolen MRT station. The rooms have a comfortable bed but could use some redecoration, despite being clean and refreshed daily. The service is adequate, with room service and tour assistance available. Dining options are varied but not abundant, with a focus on serving wholesome food. The facilities are well-maintained, making for a convenient stay at a reasonable price.
Rooms
7.0
The rooms, though with questionable decor, had a comfortable bed and were cleaned daily, with fresh water provided.
Service
8.0
The service was good, with room service, dry cleaning, and tour assistance available.
Location
9.0
The hotel is perfectly situated in the center of Singapore, steps away from Bencoolen MRT station, providing easy access to attractions and the airport.
Dining
7.0
The dining options are decent, offering wholesome food but with limited variety.
Facilities
8.0
The facilities are well-maintained and provide all the necessary amenities for a comfortable stay.
Robert
United States of America,
September
2023
7.6/10
I had a mixed experience at the hotel. The industrial view from the room was not the best, and the TV channels were limited. However, the rooms were well-equipped and in good condition. The service was satisfactory overall. The location, adjacent to Bencoolen MRT station, was very convenient for getting around. The dining options were limited but satisfactory. The facilities were decent. The price was reasonable considering the value offered.
Rooms
8.0
The rooms were in good condition and provided basic facilities.
Service
7.0
The service was acceptable, but there is room for improvement in customer service.
Location
9.0
The hotel's location next to Bencoolen MRT station was extremely convenient for exploring the city.
Dining
7.0
The dining options were limited but satisfactory.
Facilities
7.0
The facilities provided were decent.
Jane
United Kingdom,
August
2023
7.4/10
The hotel is conveniently located right next to the Bencoolen MRT station, making it easy to explore Singapore. The rooms offer a good breakfast but come with an unfortunate view of the rear carpark. The service, while decent, could use improvement in customer care.
Rooms
7.0
The rooms come with a good breakfast but unfortunately face the rear carpark.
Service
6.0
The service is good but could be enhanced with more focus on customer care.
Location
9.0
The hotel's location right next to the Bencoolen MRT station is super convenient for getting around Singapore.
Dining
7.0
The dining options are satisfactory, but more variety would be ideal for foreign visitors.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.
Leo
United Kingdom,
July
2023
6.6/10
The hotel has a convenient location, next to Bencoolen MTR station and near popular attractions. The rooms have questionable decor and limited TV channels, but offer bath towels. The service needs improvement but is satisfactory, offering room service and laundry. The dining options may not cater to all tastes, yet the dishes served are creative. The facilities are average. The hotel offers value for money.
Rooms
6.0
The decor in the rooms is questionable, but they come with bath towels.
Service
7.0
The customer service needs enhancement, but they provide good service overall.
Location
8.0
The hotel is conveniently situated right beside Bencoolen MTR station, offering easy access to most popular attractions.
Dining
6.0
The dining options are not plentiful and may not suit all tastes, but the dishes served are creatively prepared.
Facilities
6.0
The facilities are average.
Ben
United Kingdom,
April
2023
7.4/10
The hotel is wonderfully located, right behind the MRT station and in the central City Hall area. The rooms are decently furnished, but the decor might not be everyone's taste. Service is good but could use some improvement in customer interaction. Dining offers traditional dishes but may not cater to all tastes. Facilities are satisfactory overall.
Rooms
8.0
The rooms are properly equipped and clean.
Service
7.0
Service is decent, but a bit more warmth in interactions would be appreciated.
Location
9.0
Conveniently located in the central City Hall area, right behind the MRT station.
Dining
6.0
The dining experience offers traditional dishes but limited options.
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